ARTICLE 1- PARTIES
1.1 SELLER
Name: HÜREN TOURISM HEALTH SERVICES LIMITED COMPANY
MERSIS Number: 0464188232500001
Address: İhsaniye Mahallesi Hazırol Sk. Ünal İş Merkezi No:5/301 Selçuklu/Konya
Phone: +90 (555) 456 54 23
Email: info@mdturkey.com
1.2 BUYER
Name Surname:
ID/Passport Number:
Address:
Phone:
Email:
ARTICLE 2- SUBJECT AND SCOPE
The subject of this Distance Sales Agreement is to regulate the rights and obligations of the parties regarding the sale and performance of the service specified below, which the Buyer ordered electronically from the website https://mdturkeyacademy.com, with its features and sales price.
In case the Buyer is a consumer, the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts will apply to this contract. In case the Buyer is not a consumer, the relevant provisions of the Turkish Code of Obligations will be applied in addition to this contract.
ARTICLE 3- SUBJECT OF THE AGREEMENT SERVICE
The basic features of the service, which will be purchased electronically and will be carried out with the physical participation of the Buyer, including the date and place of the course service, the total sales price including all taxes, payment method, and basic characteristics of the service, are specified below. General information about the scope and nature of the course service is available at https://mdturkeyacademy.com. The basic features of the service can be examined in this way.
Service Description:
Place of Service:
Price Including VAT: ……………. EURO/DOLLAR
Payment Method:
ARTICLE 4- RIGHT OF WITHDRAWAL
4.1) If the Buyer has consumer status, the Buyer has the right to withdraw from this contract within fourteen days from the date of the establishment of this contract without any justification and without paying any penalty. The Buyer can exercise the right of withdrawal by sending an e-mail to the address info@mdturkey.com mentioned above. The notification of the exercise of the right of withdrawal must be made to the Seller within this period.
4.2) If the right of withdrawal is not used within the specified period, the Buyer will not be able to use the right of withdrawal. In accordance with Article 15 of the Regulation on Distance Contracts, if the performance of the contract has started with the approval of the Buyer before the end of the right of withdrawal, the Buyer cannot exercise the right of withdrawal.
4.3) In the event of the exercise of the right of withdrawal in contracts related to the provision of services, the Seller is obliged to refund all payments received within fourteen days from the date of receipt of the notification of withdrawal.
ARTICLE 5- GENERAL PROVISIONS
5.1) The Buyer has been informed about the basic qualifications of the service subject to the contract, the title and MERSIS number of the Seller, an address where rapid contact can be made and where complaints can be made, an e-mail address, and a telephone number, the total selling price of the service including all taxes, the payment method, the performance time, the right of withdrawal, the duration and procedure for the use of the right of withdrawal, the cases where the right of withdrawal is lost, and the pre-notification nature of this contract on the https://mdturkeyacademy.com website before the contract is accepted.
5.2) The scope of the contract is limited to the provision of the course service specified in the contract, to be carried out with the participation of the Buyer at the specified place and time, and to the issuance of a participation certificate to the Buyer as a result. The Seller does not undertake to provide any competence to the Buyer regarding the content of the course, to provide any document other than the participation certificate, or to provide any other benefit.
5.3) Transportation to the location where the course will be held is the responsibility of the Buyer only. Except for the right of withdrawal, which can be used within fourteen days from the signing of the contract, the Buyer cannot request a refund for any reason such as the inability to provide transportation or for any other reason. It is accepted that necessary reservations and plans are made for transportation when the service is received by the Buyer.
5.4) In case of the existence of force majeure, which was not present or foreseeable at the time of the sale confirmation, the Seller will not have any responsibility in case of non-performance of the contract due to force majeure. In the event that the Seller cannot perform the service subject to the contract within the period specified in the agreement due to force majeure, the Seller is obliged to notify the Buyer. In this case, if the Buyer cancels the order, the amount paid will be refunded to the Buyer immediately. In case the force majeure continues for more than 15 (fifteen) days, each party will have the right to terminate the contract unilaterally.
ARTICLE 6- BUYER’S DEFAULT
In case the Buyer defaults, the Buyer agrees to compensate the Seller for the damages and losses incurred due to the delayed performance of the debt. If the Buyer’s default is due to the Seller’s fault, the Buyer will not be obliged to cover any damages and losses.
ARTICLE 7- COMPETENT COURT
The Buyer can send their requests and complaints about the purchased services to the email address specified by the Seller above. While the Seller will make its best effort to resolve justified requests and complaints immediately, if the problem cannot be resolved through reconciliation in this way;
If the Buyer has consumer status within the framework of the provisions of Law No. 6502 on Consumer Protection; the Buyer can apply to the Consumer Problems Arbitration Committee or the Consumer Court in the place where the Buyer purchases the service or resides, within the monetary limits determined by the Ministry of Customs and Trade every December, regarding their complaints and objections about the service. In the case of buyers who do not have consumer status, legal remedies will be applied within the framework of the Turkish Commercial Code and the Turkish Code of Obligations. In this case, the competent court will be determined within the framework of general jurisdiction rules.
ARTICLE 8- BUYER’S RIGHTS
Defective Service:
In cases where the service is defective, the Buyer is free to use one of the rights to have the service performed again, to get a discount from the price in proportion to the defect, or to withdraw from the contract without any penalty. The Seller is obliged to fulfill the Buyer’s choice. In cases where the Buyer chooses one of the optional rights, the costs arising from this choice will be covered by the Seller. In addition to the optional rights, the Buyer can also request compensation in accordance with the provisions of the Turkish Code of Obligations. In cases where the Buyer chooses the right to withdraw from the contract or a discount in proportion to the defect, the full amount paid or the amount reduced from the price will be refunded to the Buyer immediately. In cases where the service is chosen to be performed again, considering the nature of the service and the purpose of the Buyer in benefiting from this service, the request will be fulfilled within a reasonable period and in a way that does not create serious problems for the consumer. In any case, this period cannot exceed
thirty working days from the date of the request to the Seller. Otherwise, the Buyer is free to use other optional rights.
SELLER BUYER
